Grievance Redressal Matrix
Clear escalation hierarchy, contact persons, SEBI registration details, and SCORES/ODR complaint links.
Escalation Matrix
Designated Grievance Officers
| Designation | Contact Person | Physical Address | Contact No. | Email ID | Working Hours |
|---|---|---|---|---|---|
| Customer Care | ADITYA SHIVHARE | House No. 175 Goya Colony, Berasiya Road Karond, Bhopal M.P - 462038 | +91 8839367516 | info@tradecareresearch.com | Mon-Fri 9:00 AM - 5:00 PM |
| Head of Customer Care | ADITYA SHIVHARE | House No. 175 Goya Colony, Berasiya Road Karond, Bhopal M.P - 462038 | +91 8839367516 | info@tradecareresearch.com | Mon-Fri 9:00 AM - 5:00 PM |
| Compliance Officer | ADITYA SHIVHARE | House No. 175 Goya Colony, Berasiya Road Karond, Bhopal M.P - 462038 | +91 8839367516 | info@tradecareresearch.com | Mon-Fri 9:00 AM - 5:00 PM |
| Principal Officer / CEO | ADITYA SHIVHARE | House No. 175 Goya Colony, Berasiya Road Karond, Bhopal M.P - 462038 | +91 8839367516 | info@tradecareresearch.com | Mon-Fri 9:00 AM - 5:00 PM |
SEBI Complaint Portals & Escalations
If your complaint remains unresolved after 20 business days, you may escalate your concern to SEBI through:
- • SEBI SCORES Portal: SEBI SCORES Portal (https://scores.sebi.gov.in/)
- • SEBI SMART ODR Platform: Smart ODR Platform (https://smartodr.in/login)
- • SEBI Toll-Free Helpline: 1800 22 7575 / 1800 266 7575